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SUPPLYING FILES

HOW DO I SEND YOU MY FILES?
You can either send files directly with your order, later via email or ask your designer to send them to us directly. You will receive an order confirmation email. This will have all the details you require on how to send us files.
What format should I send my files?
  • - The safest file format to send files to us is PDF. We also accept JPG or TIFF files.
  • - Your artwork should be of high resolution, preferably more than 300 DPI.
  • - Please allow a 3mm bleed on all sides of your artwork. This is the margin that we need when trimming prints.
  • - Since we allow a 3mm margin for cutting your prints, we recommend not using a framework around the edges.
  • - Please make sure that all the text on your artwork is at least 5mm from the edge of your design.
  • - Please convert all fonts in your artwork to outlines.
  • - Make sure your images are in CMYK colours (full colour), not RGB for example.
  • - You can save your artwork in both Windows or MAC OSX formats.
CHECKING YOUR ARTWORK
It is very important to review your document’s bleeds, trim marks and safe zone prior to uploading.
Bleed
If you wish your coloured backgrounds or images continue to the edge of the product, they must continue 3mm past the trim marks to create a bleed margin. If they do not continue to the full bleed margin you most likely will end up with white strips along the edge of the product due to cutting tolerance.
Trim
The product will be cut on the trim mark (black line), however the cut may shift up to 1.5mm in any direction.
Safe Zone
The text or other elements you want to guarantee are not trimmed off must be placed within the safe zone. If they are placed directly next to the trim mark and the cutting is slightly off but within tolerance, the text may be trimmed off. Ensure your text is at least 5mm inside the trim marks.
Ensure your document is CMYK
It is very important to check your document’s colour settings. If it says “RGB”, the colours you see on screen will be much different than the printed colours.
Images
Changing colour settings in Photoshop:
  • - Go to the 'Image Menu' and choose “Color Mode”.
  • - Checkmark will appear next to current color mode.
  • - Select CMYK Color.
RESOLUTION
You should ensure that all images are at least 300 dpi. Images on the web have a resolution of 72 dpi which is too low for printing.